Require large platforms to publish clear terms and an appeals process
What the document says“Big Tech should be required to offer a transparent appeals process that allows for the challenging of pretextual takedowns”
The chapter proposes a transparency framework modeled on the disclosures broadband providers must make about how they shape internet traffic, requiring platforms to give greater specificity in their terms of service and holding them accountable by prohibiting actions inconsistent with those terms. It names Section 230 and the Consolidated Reporting Act as potential sources of authority.
What the document actually says“Big Tech should be required to offer a transparent appeals process that allows for the challenging of pretextual takedowns”
Large platforms should offer a clear way to appeal. Users could challenge unfair takedowns.
A platform can remove a post without saying why. The book says users should be able to appeal. The rules would have to be clear.
No action is recorded against this proposal. That is not evidence that none has been taken. See what the tracker does not yet cover.