The Ombudsman receives inquiries and complaints directly
What the document says“receive inquiries, questions, and complaints directly from Indian Tribes, members of Indian Tribes, and lenders in regard to executed residential leasehold mortgages, business leasehold mortgages, land mortgages, or right-of-way documents”
The fourth of the five functions. Tribes, tribal members and lenders may bring questions and complaints about executed mortgages and right-of-way documents to the Ombudsman.
What the document actually says“receive inquiries, questions, and complaints directly from Indian Tribes, members of Indian Tribes, and lenders in regard to executed residential leasehold mortgages, business leasehold mortgages, land mortgages, or right-of-way documents”
This person hears from tribes. This person hears from tribal members. This person hears from lenders. They can ask or complain.
They can go straight to this person. The word directly is in the law.
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