The Secretary appoints the officer, who reports to the Secretary
What the document says“be appointed by the Secretary from among individuals the Secretary considers qualified to perform the duties of the position;”
The Chief Veterans Experience Officer is appointed by the Secretary of Veterans Affairs, from among people the Secretary considers qualified. The same paragraph requires the officer to report directly to the Secretary and to carry out the functions of the Office. The post is not subject to Senate confirmation under this section.
What the document actually says“be appointed by the Secretary from among individuals the Secretary considers qualified to perform the duties of the position;”
The head of the VA picks this leader. They pick from people they think can do the job.
The leader answers to the head of the VA and to no one else. The leader must carry out the work of the office. That work is listed next.
No action is recorded against this proposal. That is not evidence that none has been taken, and nobody has yet read it against the record. See what the tracker does not yet cover.