The Secretary must give the Office what it needs to work
What the document says“the Office has such staff, resources, and access to customer service and experience information as may be necessary to carry out the functions of the Office”
The Secretary must ensure the Office has the staff, resources and access to customer service and experience information needed to carry out its functions. The section names no number of staff and no sum of money.
What the document actually says“the Office has such staff, resources, and access to customer service and experience information as may be necessary to carry out the functions of the Office”
The head of the VA must give the office what it needs. That means staff, money, and facts about service.
The law does not name a number of staff. It does not name a sum of money either. It sets a test instead: enough to do the job.
No action is recorded against this proposal. That is not evidence that none has been taken, and nobody has yet read it against the record. See what the tracker does not yet cover.